Frequently Asked Questions (FAQ)
At CAS, we strive to serve as a helpful resource to those in need. From adult/elder care to medical staffing services and our resources, we have identified some of the most frequently asked home care provider questions – and answers – to guide you in the right direction. These FAQs won’t cover everything, but don’t worry – we’ve got you covered!
CAS Resources FAQ
Have questions about us and what we do? We’ve got some common questions and their answers! If you don’t see the information you’re looking for be sure to check the other set of questions or visit our Contact Us page to submit an inquiry.
What is CAS Resources?
CAS has created a platform/initiative that connects community residents to resources and services that they may not have access to on their own or that they need help with. Our platform comes with its own support team who will help you figure out what you need, how to get it and ensure that you continue to receive assistance; all through a personalized plan.
What do you mean by resource/service?
We define a resource/service as an ongoing source of assistance, information, or supplies that is meant to benefit you. This can include food banks, home health care, SNAP benefits, nutrition & diet clinics, COVID-19 sanitation, utilities (heat, gas, electric, etc) support, legal assistance, and much more!
Why do I have to sign up and become a member? What does it mean to be a member?
Becoming a member is 100% FREE with no obligation. Having members allows us to accurately and efficiently ensure every case ends in complete satisfaction. We’re able to track the progress of your case and update you on the status changes.
Being a member means you get access to our extensive network of resources, receive 24/7 assistance from our support team, and become eligible for exclusive opportunities and offers.
How does the whole process work?
After you sign up and fill out all of the necessary information, you will be able to “apply??? to various resources from our database. After applying, one of our team members in our Intake Department will work with you to get you connected and resolve your case.
What if I don’t see the exact resource I’m looking for?
If none of the resources we have listed fit your specific needs or situation, feel free to contact us directly to create a personalized solution for you. Our knowledgeable team members will be able to customize a plan and figure out where your specific needs can be met.
How do I cancel my membership?
Oh no, we’re so sorry to see you go! Contact us directly and let us address any concerns you may have that are affecting your membership with us. If you still wish to cancel, we’d be more than happy to deactivate it on our end.